Accessibility Statement
Last Updated: February 2026
1. Our Commitment
The Salon is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
2. Measures to Support Accessibility
The Salon takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our mission statement.
- Integrate accessibility into our procurement practices.
- Appoint an accessibility officer and/or ombudsperson to answer questions about access concerns.
- Provide continual accessibility training for our staff.
3. Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Salon website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
4. Feedback
We welcome your feedback on the accessibility of The Salon's website. Please let us know if you encounter accessibility barriers on our site:
- E-mail: accessibility@thesalon.london
- Phone: +44 20 7123 4567
- Visitor address: 123 Oxford Street, London, W1D 1LP
We try to respond to feedback within 2 business days.